Sunday, April 23, 2017

If It Works Don’t Fix It

This catchy little phrase is a pearl of wisdom I sometimes forget.  Here’s why.  I have a slider cell phone.  You all know what that is.  You pick it up and slide it to open and talk or whatever.  I guess you can play games with it or calculate how much of tip you want to leave....and lots of other stuff, too.  I rarely need to know how many feet or inches are involved in a meter, but I can determine that on my phone also.  I mostly use it to make and receive phone calls. 

Anyway one day I happened to be looking at tracfone.com to renew the service on my slider phone.  The words “shop for phones” just popped right up.  Shop being the key word here I clicked on to, well,  “shop for phones”.  It was all innocent enough.  Right?  Not so much.  The next thing I knew I was ordering a brand new smartphone which would work in the Idaho back country where I live. (We do have hot and cold running water and electricity and an occasional cell tower). 

The phone arrived in super quick time.  Fed Ex Express.  Oh, my.  It’s got all the bells and whistles.  GPS, 3.4" touchscreen, 2 MP camera/Video recorder.  I charged the battery and set about setting it up.  The first step is to activate the phone and transfer service from the old phone to the new phone.  Well 9 hours later, 3 of those hours on the phone with two different tracfone techs it is determined that my phone is not compatible with my service area (Idaho back country).  Interestingly enough I checked this out when I ordered the phone.  Tracfone even has a handy little map so you can even view your service area.  Don’t believe everything you read.  

In the great phone shuffle I discovered that my old phone still has the service and minutes but the phone number was different.  Yet another call to the nice folks at tracfone to discover that my old number is no longer available.  Dang it.  I had just memorized it.  Oh, well. At least my old slider phone works.

The bad news is I have a new phone number and have to alert all my family and friends about it in the event they might want to call me.  The good news is that I have a new phone number and someone else will get all those robo calls. 

If it works, don't fix it.

1 comment:

Christy Woolum said...

I love this post and I hope you have learned some of those bells and whistles. Sorry to tell you, the smartphones don't sweep the floor (yet)